Help Center

We aim to deliver within 2–5 business days for most European countries. If no delivery time is specified at checkout, we will ship your as fast as possible. You will receive a tracking link once your order has been dispatched.
Yo can follow your order in your customer page or klick this link Follow my order

Shipping costs are calculated at checkout based on your delivery address and order size. The full cost is shown before you confirm your order.

For orders shipped to the USA, Canada, China, Japan, and Australia, please note that import duties and taxes are not included in the purchase price and may be charged by your local customs authority upon delivery.

Most international orders are shipped with DDP (Delivered Duty Paid), meaning all customs duties and import taxes are included in the price at checkout. No additional charges will apply on delivery.

For orders shipped to the USA, Canada, China, Japan, and Australia, we ship with DAP (Delivery at Place). Import duties and taxes are not included and may be charged upon delivery by your local customs authority. DHL Express handles these shipments and may contact you if additional information is needed for customs clearance.

If you are unsure about potential charges, we recommend contacting your local customs office before ordering.

You have 30 days from the date you receive your order to notify us that you want to return it, no reason needed. Klick this link to register your return Return. The goods must be returned within 10 days after you got your return approved. Return shipping costs are covered by you. Once we receive the item back, we refund the full purchase price including original delivery costs within 14 days.

Check your order as soon as it arrives. If something is damaged or missing, contact us at contact@bagin.com as soon as possible and describe the issue. We ask that you report defects within two months of discovering them. We will cover return shipping for confirmed defects.

The warranty covers manufacturing defects in the Bag'in product itself for 3 years from purchase date. It does not cover damage from misuse, unauthorized modifications, normal wear, or force majeure events. To make a warranty claim, reach out to contact@bagin.com with your order details and a description of the issue.

You can follow your order through your customer account at bagin.com or klick this link: Track my order. You will also receive a tracking link by email once your order has been dispatched.

Contact us as soon as possible at contact@bagin.com if you need to change or cancel your order. We process orders quickly, so we cannot guarantee changes once the order is in the system, but we will do our best to help.

Contact us at contact@bagin.com before your order ships and we will try to adjust it. If the order has already been dispatched, you can return it within 30 days of delivery thru this link Return and place a new order in the correct size. Our Size guide can help you find the right fit before ordering.

Check your spam or junk folder first. If it is not there, contact us at contact@bagin.com with your name and the email address used at checkout and we will resend it.

Nordic Manual

Classic Manual

SunGuard Manual

Press Release

Bag'in Brochure - NO

Unpack the Bag'in cover and place the base on a firm, level surface such as a terrace or deck (not directly on grass or soil). Stack your outdoor furniture inside the base, pull the cover over the furniture, and close the zipper.

Use the built-in straps to tighten the cover. Corner straps can also be attached to ground anchors for additional stability.

Items that cannot tolerate moisture or temperature changes should not be stored inside Bag'in. This may include certain cushions, rugs, glass tabletops, or live plants.

Condensation can occur due to temperature changes and humidity outdoors. Making sure the furniture is dry before storage and allowing ventilation will help reduce condensation.

Bag'in is a protective outdoor storage cover designed to protect garden furniture from rain, snow, dirt, and weather during the off-season.

No. Bag'in should be placed on a firm and level surface such as a terrace, deck, or patio. Placing it directly on grass or soil may allow moisture to accumulate underneath.

Yes. Furniture should always be clean and dry before being stored to reduce the risk of condensation and mold during storage.

Start with the largest and most stable items at the bottom and stack smaller items on top. Stack the furniture tightly to create a stable structure.

With proper use and maintenance, Bag'in is designed to provide many seasons of protection for your outdoor furniture.

Bag'in is made from 100% water proof materials designed to protect furniture from rain and snow.

Make sure the cover is clean and completely dry before folding it and storing it in a dry place.
Use our Storage Bag for extra security.

Clean the cover with water, mild soap, and a soft brush or cloth. Rinse thoroughly and allow it to dry completely before storing it.
We always recommend to use our maintanence kit for cleaning and taking care of your Bag'in

With proper use and maintenance, Bag'in is designed to provide many seasons of protection for your outdoor furniture.

Make sure the cover is clean and completely dry before folding it and storing it in a dry place.
Use our Storage Bag for extra security.

Clean the cover with water, mild soap, and a soft brush or cloth. Rinse thoroughly and allow it to dry completely before storing it.
We always recommend to use our maintanence kit for cleaning and taking care of your Bag'in

Bag'in is made from 100% water proof materials designed to protect furniture from rain and snow.

Make sure the cover is clean and completely dry before folding it and storing it in a dry place. This helps prevent mold and extends the life of the cover.
For extra protection use our original Bag'in Storage Bag.

Clean the cover using water, mild soap, and a soft brush or cloth. Rinse it with clean water and allow it to dry completely before storing it.
We always recommend the original Bag'in maintenance kit.

No. Bag'in Classic is designed to protect outdoor furniture throughout the summer season from rain, dirt, and sun exposure, helping keep the furniture clean and ready for use.

Simply place the cover over your outdoor furniture and adjust it so it fits securely around the furniture. Make sure the cover sits evenly and protects all sides of the furniture.

Bag'in Classic is a protective cover designed to protect outdoor furniture from rain, dirt, pollen, and UV exposure during the summer season. It is ideal for daily protection when the furniture is not in use.